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Shaw Industries Inc Quality Technician III in Adairsville, Georgia

Job Title

Quality Technician III

Position Overview

Position Objective:

Help ensure Hard Surface product quality through testing, inspection, verification and effective communication of findings. Maintain an effective system whereby resolution to quality problems and customer complaints is focused on identification and removal of root cause. This position reports to the Hard Surfaces Quality Assurance Manager.

Essential Duties: (Considering job knowledge, job environment, effort, skill, judgment, safety knowledge and responsibility):

Set up and maintain sampling processes for the inspection of new/existing/problem products.

Provide assistance to TMs,Sales Reps, Quality Managers and Financial Services in resolving quality issues.

Based on claims, testing and inspection, periodically assess inventory and apply needed disposition - downgrade, quarantine, lot change, etc.

Initiate vendor claims for defective material.

Work with Category, Brand Managers, Corporate Sourcing, Quality Managers and Quality Assurance Manager on specific products, special projects and problems that are quality-related.

Perform quality checks for customer service on order replacements and customer complaints.

Occasionally, inspect returned material or samples from claims and assist in making decisions relative to disposition.

Maintain an effective system for keeping master samples accurate, protected, tracked and updated.

Assist the Quality Assurance Manager in keeping the department operating efficiently.

Maintain a system for locating acceptable “matches” to products sent in by TMs, dealers and consumers for order fulfillment.

Help maintain a system for identifying and reporting the material on Q.C. hold and ensuring that the material is effectively managed to preclude inadvertent shipment.

Be able to make decisions, problem-solve and communicate well with others.

Attendance is an essential function of the job. Must comply with corporate absenteeism and tardiness policy.

Must be able to travel to outlying production facilities and distribution centers and occasionally to manufacturing or claim sites to perform quality functions.

Pay Rate: $18.43

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit .

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