Shaw Industries Inc Instructional Designer/Content Developer - Hybrid in Chattanooga, Tennessee
Instructional Designer/Content Developer - Hybrid
The Content Developer is responsible for the design, development and versioning of content that creates highly engaging and interactive classroom, e-Learning, and blended learning experiences. This role will focus on developing training modules/packages/videos, partnering with subject matter experts, updating existing content, managing the development timeline, and assessing the content relevancy to keep the content up-to-date. The ideal candidate will be comfortable collaborating closely with different areas of the business, especially the residential sales team, subject matter experts, and members of the Learning & Organizational Development team to deliver world-class content.
This role will be a hybrid position with flexibility for at home and in office work depending on the preference of the candidate.
Design, write & develop world-class e-Learning (Online courses, videos, games, virtual & augmented reality, virtual toolkits, online reference materials, etc.) modules and courseware based on workflow and business requirements.
Partner with the Sales Development Group, as well as other areas in Talent Management, to create impactful Instructor-Led Training (including, but not limited to: storyboards, job aids, interactive exercises, facilitator/participant manuals, classroom presentations, and assessments, etc.).
Manage multiple projects and collaborate with different areas of the organization and business partner groups.
Keep up with industry trends in order to propose creative solutions to design offerings that are relevant, engaging and effective for our internal/external clients.
Infuse Shaw’s cultural initiatives (PX, Shaw Way, Competency Model, etc) throughout the content development process.
Continuously build personal knowledge of our products, our services, and the needs of our internal/external clients.
Partner and share knowledge with peers and colleagues to enhance the team's overall capabilities.
Design and build impactful onboarding programs for new sales talent in the residential sales team and manage the annual updates for existing programs.
Assist with managing the delivery of courses through the LMS.
Collaborate with other members of the Learning and Organizational Development team to brainstorm, problem-solve, and review each other’s work
Bachelor's Degree with at least 3 years experience in developing e-learning content
Required Skills and Experience:
Significant, demonstrable skill with designing and developing dynamic e-Learning content. A reviewable portfolio of developed e-Learning materials is required.
Proficiency in industry standard e-Learning authoring tools (Lectora, Storyline, Rise 360, etc.) as well as proficiency in audio/video production tools (Camtasia, Adobe Premiere, Vyond, Audition, etc.)
Strong instructional design experience and familiarity with industry standard instructional design frameworks (ADDIE, SAM, etc.)
Ability to meet deadlines, prioritize and deliver quality results in a time-sensitive environment
Demonstrable experience writing scripts with interactive elements
Must be able to effectively manage multiple projects working independently and collaboratively with a team, while also dealing with multiple groups of stakeholders
Formal software application certifications are also a plus (i.e. HTML5, Photoshop, inDesign, etc.)
Understanding of structured writing techniques, modular content development, and the instructional development lifecycle
A track record of designing and creating compelling, training modules for audiences that include associates, business partners, and customers
Strong communication, writing, design, and project management skills
Strong interpersonal skills; can interact professionally with varied audiences
Ability to multitask in a fast-paced team environment while seeking input from others
Excellent organizational skills and attention to detail
Prior experience in a sales role, or experience developing content with a sales focus
Clear understanding of the unique demands and challenges of delivering learning to a global team, especially to a global network of sales people
Plan & Organize
Demonstrate Customer Orientation
Leadership Potential Qualities:
Receptivity to Feedback
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.
As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.
Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.
Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com .
If you need any additional assistance or accommodation or have questions, please contact us at email@example.com