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Shaw Industries Inc Territory Sales Manager - Builder - Cleveland in Cleveland, Ohio

Job Title

Territory Sales Manager - Builder - Cleveland

Position Overview

A Builder Territory Sales Manager is required to maintain and increase Shaw’s profitability and market share in a geographical area by servicing established Shaw dealers as well as driving specifications through single and multi-family owners, architects, and strategic accounts managers.


  • Increase profitable business in assigned geographic area by servicing established Shaw dealers as well as driving specifications through single and multi-family owners, architects, and . strategic accounts managers.

  • Build strong customer relationships. Provide account management of high volume transactional business for large and strategic accounts to ensure customer satisfaction.

  • Ensure timely and accurate communication with customers and internal departments on ADV, rebates, claims, building flooring programs, and back-ordered products. Respond to customer needs and requests for information and samples. Utilize negotiation skills to reach optimal solutions in challenging situations.

  • Maintain a working knowledge of all flooring products and categories.

  • Perform daily sales calls. Help the customer grow their business by analyzing reports and identifying customer needs. Develop ways to increase market share in customer design centers / showrooms.

  • Set up displays in showrooms and design centers. Conduct product knowledge training sessions to activate displays.

  • Implement major market programs and services, downstream product specifications. Ensure national account specifications are successfully implemented in assigned geographic area.

  • Prospect for end users while developing a keen awareness of what is happening within the designated geographic area

  • Prepare reports of business transactions and sales reports showing sales volume and potential sales.

  • Prepare and communicate periodic sales reports outlining actual sales information and goals, competitive market conditions and product needs.

  • Analyze sales statistics by reviewing computer reports specific to his/her territory to aid in formulating goals and to assist dealers in promoting sales.

  • Analyze and control travel and entertainment expenditures as well as sample budget to conform the budgetary requirements.


  • Build Customer Satisfaction

  • Initiate Actions

  • Deliver Compelling Communication

  • Build Trusting Relationships


  • A high-school diploma or equivalent is required

  • Previous Hard Surface selling experience preferred.

  • Must be self-motivated and possess good organizational skills.

  • Requires good communication and negotiation skills.

  • Requires good time management skills.

  • Must conduct oneself professionally both in the workplace and the community.

  • Accept assignments that require additional training.

  • Must be a team player

This position requires the ability to interface with a diverse group of customers in a friendly and respectable manner. The candidate must have the ability to use a laptop computer and basic Microsoft Windows software including MS office. Applicants must also be physically able to assemble and take down display fixtures. Shaw Industries Group, Inc. requires the Builder Territory Managers to operate and maintain a specific vehicle while conducting business due to the size and volume of flooring samples. Company SUV and trucks are available to Builder Territory Managers with approved motor vehicle record. To receive a complete list of company approved vehicles or vehicle types, email In keeping with our company’s sustainability commitment, Shaw Industries encourages the use of hybrid or other high fuel efficiency automobiles.

Work Shift

8 hour, day shift

Our Nation’s veterans bring an extraordinary array of skills and training to any position. Shaw actively works to understand how these skills can translate to our job categories.Shaw will consider an applicant’s military service and work experience when determining whether a candidate meets the requirements of a posted job. Shaw values Diversity & Inclusion. We are an Affirmative Action and Equal Opportunity Employer, Veterans & Disabled.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex, COREtec, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit

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