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Shaw Industries Inc Category Manager - Tile & Stone in Dalton, Georgia

Job Title

Category Manager - Tile & Stone

Position Overview

The role of the T&S and HS Sundries Assistant Category Manager is to assist the T&S and HS Sundries Category Managers in the areas of market / product research/development and data analysis as well as, build/maintain relationships with customers, sales team(s), sourcing group(s) and vendors and oversee promotional activity to drive additional profitable growth.

The nature and scope of this position is to assist the Category Manager’s in all aspects of their product research and development responsibilities (i.e. product costing, specification maintenance and vendor/sourcing communication). Additionally, The Assistant Category Manager will be directly involved with the “creative” content for all channels (Retail, Builder Single/Multi Family, Commercial, Home Center) specific to, merchandising, marketing, sampling, promotional flyers, selling sheets, and posting of information on SFDC and SETVI for each category’s products to include, the facilitation, planning and coordination with the Sundries Specialist for Tile & Sundries Regional training and/or selling events.


  • Analyze product assortment to identify potential areas for improvement and needed changes as it relates to the market and competition.

  • Prepare and distribute an assortment of weekly / monthly / and annual reports analyzing sales territory trends, display and sample performance, and product sales.

  • Assist in all product selection/development with the goal of offering to all Shaw market groups a product assortment current in styling and competitive in pricing.

  • Assist Category Manager in product review presentation to Shaw management, the sales organization, marketing, and customers.

  • Establish all product specification information; ensure its correct entry into the mainframe database; maintain and communicate any corrections or changes to that specification which may occur.

  • Establish and maintain effective communication with outside vendors in the areas of product, product development, specification, and pricing information.

  • Facilitate good communication between outside vendors and internal Shaw departments as needed.

  • Projects and assignments as directed by the Tile & Stone National Manager.

  • Work with Corporate Sourcing, Samples, and Marketing to ensure timely execution of product launches.

  • Facilitate the launch of trims and their coordinated introduction to coincide with flooring styles. This requires communication with the other Category Managers

  • Proof sample vehicles for marketing groups for accuracy in specification and sundry information.

  • Maintain Stagegate process to insure timely flow of information and new product approvals.

  • Oversee and control “pending status” of products which includes the control and management of products to insure it has been through product approval, molding matches, and stage gate approval before moving to “active status”.

  • Supervise the creation and management of UPC codes for all products.

  • Create and distribute Quarterly Resilient “Red Book” and hold meetings with marketing, inventory management, accounting, and brand management to review sales and inventory as compared to the original Stage Gate forecast.

  • Handle inquiries and aid problem solving for customers and sales force

  • Field questions and provide solutions to Customer Service group on all hard surface issues.

  • Work with Quality Control and Product Development to assure proper testing of new products prior to introduction.

  • Manage incoming samples of potential new product line additions from current and potential vendors.

  • Participate in Quality Control product acceptance meetings.

  • Participate in Quality Control inventory audits as needed when product complaints arise.

  • Communicate with Tech Services and Quality Control to maintain resilient installation instructions and warranty documents.

  • Travel with local field sales staff or to local floor covering retail stores as needed to understand competitive products, evaluate quality concerns, and to better understand market conditions.

  • Handle service issues and be able to work with Customer Service, Sourcing, & Distribution to resolve complaints from both customers and field sales staff.

  • Oversee the creation and launch of promotional activity including Sales Contests, Spiffs, RSA spiffs, etc.

  • Drive regional training events for field sales staff, dealers, and installers to include location selection, supplies, and communication for both Retail and Builder channels.


  • Professionalism, including a positive attitude and reputation

  • Honest and dependable

  • Desire to grow with the company and accept greater responsibilities

  • Customer service focused

  • Relationship-builder (team player)

  • Self-managed and proactive

  • Detail oriented; comfortable under deadlines (consistently high quality work product)

  • Exceptional written and oral communication skills and listening skills

  • Analytical ability to process data and feedback and generate recommendations

  • Ability to articulate issues and concerns and suggest solutions and alternatives

  • Willingness to remain flexible and accept special requests or assignments as necessary

Additional Requirements:

  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Mail.

  • College degree preferred; five or more years experience in business environment.


  • Execute Action Plan

  • Deliver Compelling Communication

  • Build Customer Satisfaction

  • Initiate Action

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit .

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