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Shaw Industries Inc ECommerce Coordinator – Home Centers in Dalton, Georgia

Job Title

ECommerce Coordinator – Home Centers

Position Overview

The eCommerce Coordinator sets up asset catalogs, organizes large volumes of rapidly changing digital content, creates and enforces naming conventions, and tags files with relevant and accurate attributes.

Responsibilities:

  • Have and maintain a strong knowledge of the customer business practices, customer brand standards, customer product set-up requirements both internally and externally, as well as customer operational deadlines and internal business requirements

  • Input sample specs based on knowledge of current programs or with information provided by account manager or customer

  • Upload, update and organize digital assets within vendor partner’s product management system.

  • Configure search term attributes to search engine specifications to ensure consumers can find Shaw products on partner websites.

  • Review products to ensure all tags are applied and tagged with associated products.

  • Conduct reviews of uploads to ensure they follow the approved styles and standards guide.

  • Review to ensure correct images uploaded, copy text uploaded, no duplicates appeared, the naming conventions are accurate, supporting documentation appears and the overall appearance is appealing.

  • Document errors in uploads and Correct data upload errors.

  • Maintain spec information ensuring any updates or changes are completed on time and communicated to the customer and all necessary departments

  • Manage sample inventory quantities either internally or at consolidators chosen by the home center account

  • Verify that room scenes developed specifically for our customers, videos shot and edited, P.O.P. are developed.

  • Assist management as needed in working with marketing team on development of digital marketing content.

  • Manage pricing documents and respond to questions.

  • Manage and communicate warranty information to claims and technical service departments.

  • Provide all warranty documents maintain and update any changes.

Requirements:

  • 1-2 years of experience in office environment

  • Detail oriented with strong organization, problem solving and communication skills

  • Ability to learn new computer skills and learn how to navigate multiple digital asset management or web content management system

  • Proficiency with Microsoft Office: Excel, Word, Outlook PowerPoint and One Drive

  • Excellent written and verbal communication skills

  • Demonstrated ability to work effectively with a team and independently with minimal supervision

Competencies:

  • Learn and Apply

  • Initiate Action

  • Apply Work Standards

  • Manage Work

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com .

If you need any additional assistance or accommodation or have questions, please contact us at shaw.recruiting@shawinc.com

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