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Shaw Industries Inc Technical Manager in Dalton, Georgia

Job Title

Technical Manager

Position Overview

Focus on developing and delivering products, processes, and modern technologies in carpet, backing and non-flooring applications and markets to provide a competitive advantage for Shaw. Provide Tufting technical direction and support to our internal and external customers. Provide continuity and stability in the Tufting area by creating and maintaining an ongoing education and training program for plant management, plant leadership, technicians, and operators.


  1. Serve as the recognized leader of the Tufting operations within Shaw.

  2. Understand and participate locally and globally in equipment and technology development.

  3. Initiate, plan, coordinate, and expedite residential projects from concept to commoditization.

  4. Maintain technical knowledge of soft surface materials and manufacturing processes.

  5. Initiate work with internal and external suppliers.

  6. Authorize / originate MTR’s/ECR’s /trial documents and schedule trials through manufacturing plants/pilot facilities. This includes summarizing trials to upper management.

  7. Serve as the primary contact for major equipment suppliers, as well as raw material suppliers.

  8. Develop a strong relationship with Backing and Carpet Manufacturing Sr. Divisional Leadership Team necessary to address, suggest and make changes to manufacturing opportunities, as they pertain to processes, products, and procedures.

  9. Serve as the direct conduit and liaison with backing and carpet manufacturing Directors/Plant Manager/Department Managers

  10. Interface with Group Directors/Plant Managers to drive product and process development

  11. Lead and help manage all efforts within manufacturing to ensure that our product meets the needs of the next customer, recommending and making process changes, as necessary.

  12. Lead problem resolution efforts within Backing and Carpet Division as required by using knowledge of both processes.

  13. Must be willing to travel to customer, vendor, and supplier locations for evaluation and problem solving.

  14. Develop systems to insure material management/utilization as well as inventory/material control. Develop full understanding of applicable supply chains.

  15. Maintain a leadership role in driving cost reduction and quality improvement by using Lean tools such as CTQ, TPM (Total Productive Maintenance), 6-S and by developing Pull / Flow.

  16. Serve as liaison between technical, planning, product development, process engineering, and manufacturing to develop technical partnerships internally and externally while maintaining preferred supplier status (this includes certifications, complaint resolution, return authorizations, product modifications, and customer process modifications/improvements).

  17. Lead and participate in product qualification and continuous improvement activities. This includes identifying and testing potential applications for products, performing field testing on new products, and product/process modifications. This effort is focused on variation reduction and includes corrective and preventative actions.

  18. Participate in continuous improvement activities/projects focused on variation reduction. This includes corrective and preventative actions.


  • 4-year degree

  • 5 years' experience in related Manufacturing/Technical Area

  • Demonstrated successful project management experience

  • Strong aptitude in mechanical processes and data analysis

  • Six Sigma Blackbelt or demonstrated aptitude to obtain Blackbelt

Preferred Skills:

  • BS/BA or advanced degree in Chemistry, Engineering, Textile Engineering, or Operations Management preferred

  • 10 years in related Sales or Manufacturing/Technical Management and knowledge of fiber/extrusion, weaving, non-woven, yarn, or carpet production experience preferred

  • Knowledge of computer software including but not limited to Word Processing, spreadsheets, statistical and graphics packages.

  • Time management skills.

  • Ability to communicate effectively with all levels of personnel in a large variety of disciplines both inside and outside Shaw.

  • Working knowledge of yarn, carpet and backing processes.

  • Ability to exercise good judgment by maintaining confidential information.

  • Ability to work across all disciplines of floor covering products and sundries.


  • Establish Strategic Direction

  • Ensure Customer Centric Approach

  • Encourage Innovation

  • Lead Change

  • Coach & Develop Others

  • Build Trusting Relationships

Business Imperatives:

  • Innovation: Must be able to Innovate, adapt and change, while learning continuously

  • People: Coach and support, while building trusting relationships

  • Strategy: Execute action plans, deliver compelling communication, while influencing others

  • Growth: initiate action, demonstrate good judgment, while building customer satisfaction

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit .

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