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Shaw Industries Inc Shaw Contract Showroom Manager- Los Angeles, CA in Los Angeles, California

Job Title

Shaw Contract Showroom Manager- Los Angeles, CA

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.

As the Shaw Contract Showroom Manager you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers, End Users, CRE firms, Dealer partners, regional sales staff, and all internal/external stakeholders.

Position Objectives:

  • Maintains product library, sample inventory, and marketing material for the showroom in order to fulfill regional customer requirements.

  • Assists Regional Vice President in all administrative duties as assigned, supports regional sales staff as directed.

  • Daily office opening and closing, communicates as main point of contact with building owner as required in order to properly maintain office area and showroom; including coordination with landlord, partner vendors, parking & furniture vendors, caterers, sales reps, etc.

  • Must keep the showroom clean and “client ready” at all times.

Responsibilities:

  • Manage overall customer experience and showroom.

  • Assists regional sales staff and national sales staff upon request.

  • Accurately maintain inventory requirements.

  • Coordinates showroom/office schedules and activities, tracks progress and results as directed by manager.

  • Maintains employee vacation schedules.

  • Communicates with internal and external service providers in order to maintain showroom and office efficiencies.

  • Works with internal and external parties to organize the various components needed to initiate, run and conclude showroom events.

  • Orders samples for customers and sales associates and maintains inventory levels as required.

  • Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.

  • Responsibilities may include but are not limited to screening telephone calls, ordering and maintaining office supplies, marketing materials and other sales or administrative related requests.

  • Operates and coordinates cleaning of regular maintenance services for showroom and office equipment (i.e., copier, telephones, A/V, computers, etc.).

  • Creates and maintains filing system for product samples in an orderly manner and prepares filing system directions for other users.

  • Maintains a current list of key holders and provides keys to personnel as needed.

Requirements:

  • Proficient in Word, Excel, & Salesforce

  • Sensitivity to confidential matters.

  • Manage the expectations of Sales Regional Vice President and regional sales staff.

  • Must be flexible to assist on showroom events that are after normal business hours.

  • Must be capable of navigating ambiguity and interpreting/clarifying vague requests.

  • A background in design is ideal, but not required.

Physical Requirements:

  • Frequent lifting- 25+ lbs.

  • Visual acuity.

Other Requirements:

  • Continuous education of company materials and products.

  • Must abide by all company policies and guidelines.

  • Candidate already living within or familiar with Los Angeles.

Competencies:

  • Build Trusting Relationships

  • Build Customer Satisfaction

  • Demonstrate Good Judgement

  • Deliver Compelling Communication

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com .

If you need any additional assistance or accommodation or have questions, please contact us at shaw.recruiting@shawinc.com

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