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Shaw Industries Inc Account Manager Shaw Contract Flooring, Inland Empire CA in Riverside, California

Job Title

Account Manager Shaw Contract Flooring, Inland Empire CA

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.

Architecture and Design End User Specialist with specific responsibilities to include daily sales calls on existing customers in Inland Empire area, including San Bernadino and Riverside counties. Must present products to architects, designers, end users and other users. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening in San Bernadino and Riverside counties.

Responsibilities:

  • Characteristics to include honesty, integrity, hard work, enthusiasm and motivation.

  • Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.

  • Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.

  • Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program.

  • Must be motivated and comfortable working and supporting a closely knit team environment.

  • Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com

  • Follow up on a variety of leads from sources such as Dodge and networking groups.

  • Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.

Account Manager must implement the selling process in San Bernadino and Riverside county areas; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Account Manager must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract brand can benefit them on their projects.

Required Competencies:

  • Build Trusting Relationships

  • Influence Others

  • Execute Action Plan

  • Build Customer Satisfaction

  • Initiate Action

  • Adapt and Change

Requirements:

  • Bachelor’s degree or High School Diploma/GED and 1 year previous industry sales experience required.

Preferred:

  • Education in Design or previous work experience in Design industry to Design firm.

  • Candidate already living within or familiar with San Bernadino and Riverside counties.

  • Proven Local design community and organizational involvement.

  • Commercial flooring experience preferred, commercial furniture and commercial lighting experience also preferred.

  • Experience selling through corporate or institutional segments such as end-use, city, state, local governments, healthcare, and education also preferred.

Work Shift

Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex, COREtec, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com.

If you need any additional assistance or accommodation or have questions, please contact us at shaw.recruiting@shawinc.com

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