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Shaw Industries Inc Totalworx Ambassador in Sacramento, California

Job Title

Totalworx Ambassador

Position Overview

Key responsibilities:

  • Responsible for delivering impactful technical product presentations.

  • Deliver field training seminars at customer sites (classroom and hands-on) as necessary.

  • Set up for all training seminars (order sample materials and literature, prepare settings, prepare PowerPoint).

  • Confidently and effectively conduct presentations.

  • Conduct project demos and job starts in the field as needed.

  • Support TMs and retail customers with scheduled (PK) product knowledge training.

  • Responsible for educating TMs in an effort to drive sales.

  • Work with the Shaw Industries TMs on a rotational basis as needed.

  • Support customers with job walks: site evaluation for technical recommendations and investigation of job claims as needed.

  • Host customer events and customer dinners.

Skills/Attributes Required

  • Minimum (2) years flooring installation experience is essential: tile & stone installation systems, concrete repair systems, flooring adhesives. Preference for technical and customer support function/experience.

  • Must be a confident and effective presenter – able to effectively train, and present to large groups.

  • Must be able to develop/create PowerPoint Presentations for the seminars, architectural presentations, contractor clinics, etc.

  • Must be knowledgeable in Word, Excel, and Microsoft Outlook, and PowerPoint.

  • Demonstrates good mechanical and hands-on skills.

  • Ability to prioritize, schedule, and handle multiple tasks.

  • Self-motivated and passionate about the industry.

  • Self-starter possessing the ability to work independently and with minimal supervision, and able to work as a team.

  • Bilingual in English and Spanish is advantageous.

  • Must be able to work occasional overtime and weekends.

  • Must be able to lift to 70 pounds with a carrying capability of 55 pounds.

  • Ability to stand, sit, and walk for extended periods of time, occasionally kneeling and bending.


  • Build Customer Satisfaction

  • Initiate Actions

  • Deliver Compelling Communication

  • Build Trusting Relationships

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit .

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